Privacy Policy

Effective Date: May 2025

At Brookwood Homeowners Association, Inc. (“Brookwood HOA,” “we,” “us,” or “our”), we are committed to protecting the privacy and personal information of our community members and Website visitors. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit BrookwoodEagle.com (the “Website”).

Information We Collect

We collect personal information directly from you and automatically through your interaction with our Website.

Information You Provide Voluntarily:

* Name

* Email Address

* Phone Number

* Property Address

* HOA-related inquiries or communications

* Other information submitted through contact forms or community updates

Information Collected Automatically:

* IP Address

* Browser Type and Version

* Pages Visited and Time Spent on Site

* Device Information

* Cookies and Tracking Technologies (including Google Analytics and similar tools)

How We Use Your Information

We use the information we collect to:

* Communicate important HOA updates, events, and community alerts

* Send payment reminders and account-related information

* Facilitate event registrations and notifications

* Respond to resident inquiries and requests

* Improve the functionality and security of our Website

* Analyze Website usage for community engagement purposes

SMS and Email Communications

By providing your phone number and email address, you consent to receive HOA-related communications, including but not limited to:

* Community announcements and updates

* Event invitations and reminders

* Payment notifications and account updates

*Message Frequency: Varies based on activity and notifications.

*Message and Data Rates: Standard carrier rates may apply for SMS messages.

*Opt-Out: You may opt out at any time by replying “STOP” to SMS messages or unsubscribing from email communications.

We will never sell or share your personal information with third parties for marketing purposes.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website usage. 

Cookies help us remember your preferences and provide relevant content.

You can control or disable cookies through your browser settings. However, doing so may affect certain Website functionalities.

Information Sharing

We do not sell or rent your personal information.

We may share your information with:

* Property management services acting on our behalf (e.g., Red Door Homeowners Association)

* Third-party service providers that support Website functionality and communications

* Law enforcement or regulatory agencies if required by law

* Successors in the event of HOA management changes

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such information being collected, we will promptly delete it.

Your Rights

You have the right to:

* Request access to the personal information we hold about you

* Request corrections or deletion of your information

* Opt out of future communications

To exercise these rights, please contact us using the information below.

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## 10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Website signifies your acceptance of the updated policy.

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## 11. Contact Us

For any questions about this Privacy Policy or your personal information, please contact us at:

Brookwood Homeowner’s Association, Inc.

c/o Red Door Homeowners Association

Contacts: Amanda or Cynthia

Phone: (208) 888-3757

Email: [email protected]